Business Phone
Business phone service in El Paso
A cloud phone system for your whole team — on a desk phone, a mobile app, or built right into Microsoft Teams if that's where you already work. One less vendor to manage, and one partner to call when something's wrong.
Your phone system shouldn't be its own headache
Aging desk phones, a separate phone bill, and a vendor who doesn't talk to your IT company. That's how most small businesses end up handling calls. It doesn't have to work that way.
BXE Networks' business phone service runs in the cloud, works on your desktop, mobile phone, or a desk phone, and integrates calling right inside Microsoft Teams too, if that's where your team already works.
What's included
- Calling from Microsoft Teams, so there's no extra app to learn or separate phone license to manage
- Desktop and mobile apps for calls, voicemail, and texting from your business number
- Desk phone support if your team wants a physical handset
- Auto attendant and call routing that get callers to the right person or department
- Voicemail to email — nothing sits in a mailbox nobody checks
- AI call summaries: automatic notes and next steps after every call
- Digital fax for signed documents, no fax machine required
- Call and message archiving, for compliance or when a dispute comes up
- Number porting to keep the business number you already have
- Team chat and video calling alongside your phone system
- Predictable monthly billing, with no desk-phone hardware to buy outright
Questions
Business phone FAQs
Does this work with Microsoft Teams?
Yes. Calls, voicemail, and texting from your business number can run right inside Teams, so your team isn't switching between a phone app and their normal workday.
Do we need to buy new desk phones?
No. Most people make calls from their computer or the mobile app. If part of your team wants a physical desk phone, we'll set that up too — you don't have to choose one way for everyone.
Can we keep our current business number?
Yes, in almost all cases. We handle porting your existing number over, so customers keep dialing the number they already know.
What happens to our calls if the internet goes down?
The mobile app runs on your phone's own cellular data, so it keeps working independent of the office internet — that's what most people rely on if the office connection goes down.
Do you support fax?
Yes. Faxes can be sent and received digitally, landing in email instead of a physical machine — useful for signed tax, legal, or contract documents.
Do you keep records of calls and texts?
Yes, calls, texts, and chats can be archived and retained, which matters if you ever need to settle a dispute or show a regulator or client what was said and when.
Is this separate from our IT and security service?
No — that's the point. It's managed by the same team already handling your Microsoft 365 and network, instead of a phone-only vendor with no visibility into the rest of your systems.
Free, no obligation
Not sure what to fix first?
Tell us what's going on — IT, security, backups, or your phone system — and we'll tell you what to look at first.