Backup & recovery
Backup and disaster recovery
If your data disappeared today, how long would it take to get it back? We make sure the answer is minutes or hours, not never.
Backups you can actually restore from
Many businesses don't find out their backups don't work until they actually need them. A backup that isn't monitored and tested is a guess. We monitor every backup job and test server and PC restores regularly, so you know your data comes back — not just that a job said "success."
Microsoft 365 needs its own backup
Microsoft keeps its service running, but recovering deleted or encrypted email and files is largely your responsibility. Once items pass Microsoft's retention window, or an attacker deletes them, they can be gone. We back up Exchange, OneDrive, SharePoint, and Teams separately.
What's included
- Microsoft 365 backup for email, OneDrive, SharePoint, and Teams
- Server and PC backup for your servers and workstations
- Offsite and immutable copies that ransomware can't encrypt
- Daily backup monitoring and failure alerts
- Regular restore tests for servers and PCs
- A written recovery plan: who does what, and in what order
Questions
Backup FAQs
What's the difference between backup and disaster recovery?
Backup is having copies of your data. Disaster recovery is the plan and tools to get your business working again after a major event, such as ransomware or a failed server, within a time you can live with.
How often are backups taken?
Typically daily for computers and several times a day for servers and Microsoft 365, adjusted to how much data your business can afford to lose.
Where are backups stored?
We keep backup copies offsite, in secure cloud storage, and protected from deletion so an attacker who gets into your network can't erase them.
Can ransomware reach our backups too?
Backup copies are kept offsite and made immutable for a set retention period, meaning even someone with full access to your network can't alter or delete them during that window. That's what lets you restore from a clean copy instead of paying a ransom.
Is there a faster way to recover than restoring from the cloud?
For servers that can't be down long, we can also set up a local standby copy that lets us recover much faster than restoring everything over the internet. It's not needed for every business, so we talk through it based on how much downtime you can actually tolerate.
Free, no obligation
Not sure what to fix first?
Tell us what's going on — IT, security, backups, or your phone system — and we'll tell you what to look at first.